We thank you for shopping at Urban Sharban.
You are eligible for full reimbursement for the cost of the product within 5 calendar days of your purchase and after the return and receipt of the product by the company. The shipping cost however is refundable in the form of a coupon code which can be used on Urban Sharban.
After the 5-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product on the first day of them receiving the delivery after their purchase to ensure it fits their needs.
Our customer's convenience is our first priority.
If you have any additional questions or would like to request a refund, feel free to contact us on urbansharban@gmail.com